The Black still

We strive to ensure our customers are fully satisfied with their purchases. If you are not completely happy with your order, you may request a return or refund under the following conditions. Returns are accepted within 7 days of delivery for most items, provided they are unused, in their original packaging, and in resalable condition. However, for diffusers and sand wax, returns or refunds are strictly accepted only if the items are unused. Due to the nature of these products, used diffusers or sand wax are not eligible for return or refund under any circumstances. If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery with photos and a description of the issue. Once your return is approved, we will provide further instructions and process the refund to your original payment method, typically within 5–7 business days. Shipping costs for returns may apply unless the product was damaged or incorrect.